Refund policy

Return & Refund Policy

At Ladlee Sajja, we have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

To be eligible for a return, your item must be:
• In the same condition that you received it  
• Unworn or unused  
• In its original packaging  

IMPORTANT: Opening Video is Mandatory

You can raise a request for return or exchange within 3 days of delivery.

In case of any genuine issue (with opening video proof), your request will be accepted. Once approved:

• We will arrange a pickup from your address  
• Your refund will be processed after receiving and inspecting the product  
• The process usually takes 7 working days from the date of request  

Shipping Charges for Exchange / Return

• If we sent the correct product and size but you still wish to exchange, you must bear the shipping charges (charges depend on parcel dimensions).  
• In case of return (for correct product/size), ₹150 will be deducted for parcels up to 500g. Charges may vary for heavier items.

Exchanges

To get a different item:

• Place a new order separately after your return is accepted.  
• Exchange is allowed only once. No further exchange/refund is allowed on exchanged items.

Refund Eligibility

Prepaid Orders  
Will be refunded via bank transfer or original payment method within 10 business days after approval.

COD Orders  
Will receive a coupon code worth the same value (valid for 1 year).

Refund process starts after we inspect the returned product. If more than 15 business days have passed since refund approval, contact us at ladleesajja@gmail.com.

Non-Refundable Charges

• Shipping charges and COD fees are non-refundable.

Cancellations

• Orders can be cancelled only before dispatch from our warehouse.  
• Once shipped, cancellation is not possible.

Return Address

Ladlee Sajja  
Professor Colony, In front of Rajmahal Garden  
Near Pakka Taal, Budaun, Uttar Pradesh - 243601  
India

For All Return / Refund Queries

Email us at: ladleesajja@gmail.com